Our customer service team is always available to provide you with the most up-to-date information about any possible delays with your orders.
- Australia-wide Delivery
- International Delivery (inc. USA / Canada)
- Free & Easy 365 Day Returns
LatestBuy is committed to delivering your orders as fast and efficiently as possible, whether you’re in a capital city or remote country area on the other side of the world.
Once payment for your order has been received, we aim for same-day dispatch (excluding weekends & public holidays) for orders received by 12-noon WST.
Better still, you’ll be pleased to know that we offer a flat delivery fee irrespective of order quantity…so whether you’re after 1 or 100 items, you pay the same delivery charge across Australia (just as long as we’re sending your order to one delivery address).
Please note: The delivery times below should be used as a guide only. Whilst in most cases parcel delivery will occur within the estimated timeframes, in some instances longer delivery times can result from circumstances beyond our control, such as adverse weather conditions and vehicle breakdown.
With our integrated network of reputable logistics companies who deliver to residential and business premises throughout Australia, we’re able to offer three delivery services, tailored to suit your needs:
- Standard: 5 – 7 business day service – $9.95
- Standard Express: 2 business day service – $14.95
- Super Express: 1 business day service – $19.95*
All delivery services require signatures upon delivery and offer online tracking – Australia Post, StarTrack Express, and Toll Priority.
*Super Express Delivery – The cut-off time for the next business day delivery is 12-noon WST. For BPay orders and regional deliveries, please allow additional time for shipping. Due to parcel size and weight constraints, this service is not always available.
International Delivery (inc. USA / Canada)
LatestBuy also offers the following Australia Post delivery service to international destinations:
- ECI: 5-10 business day service with online tracking
- AirMail: 20-25 business day service with tracking
|$19.95||China, Hong Kong, Japan, Malaysia, South Korea, Singapore, Fiji, India|
|$15.95||Switzerland, United Kingdom|
|$38.95||Austria, Belgium, Denmark, Finland, Greece, Ireland, Luxembourg, Netherlands, Norway, Portugal, France, Germany, Italy, Spain, Sweden, Czech Republic, Estonia, Hungary, Latvia, Mexico, Poland, Slovakia|
|$62.95||South Africa, Turkey|
We currently only deliver to the countries listed above and are restricted from exporting certain items due to their physical nature. The shipping fees above do not apply to bulk international deliveries. Where a product is not available for international shipping due to its physical nature, you will not find any international delivery options available at checkout.
Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying.
More information on our Delivery Services is available in our Terms & Conditions.
Free & Easy 365 Day Returns
At LatestBuy we understand that it’s sometimes hard to make a purchase without actually touching and seeing a product (although we think our products pretty much speak for themselves), so that’s why we’ve got a 365 day ‘no quibbles money back guarantee’ policy. If for whatever reason you’re not happy with your product(s), we’ll gladly refund you the total product(s) value once we’ve received the product(s) back at our warehouse. What’s more, shipping back to us is completely free – now that’s total peace of mind!
Furthermore, don’t be concerned with faulty goods, as we provide a 365-day warranty against material defects and workmanship on all our products – this is on top of the 3 – 12 month manufacturers’ warranty already provided with many of our products! If a product becomes faulty or you simply change your mind about your purchase, just complete our simple enquiry form and we’ll assist you with further instructions on how to proceed.
Please note: Our ‘no quibbles money back guarantee’ is not available for personalized products and orders with a value greater than $1000. Items must be returned in an “as new condition” with the original packaging. Once a return has been approved and received, you will normally receive your refund in the same manner and/or to the same account used for payment within 3 business days of the return approval or receipt (whichever is later).